Burial
Caskets
At Serenity Funerals, we stock a variety of caskets made from a range of wood and finished to a high standard. Any taste or budget can be catered for.
Cemetery Plots
Purchase of the burial site and preparation of the grave is arranged through the local council and is the responsibility of the family. We can assist and advise at your request.
Headstones & Monuments
The family will need to engage the services of a stone mason for this. We can provide contact details if requested.
Our Service
Repatriation to or from most countries
Sometimes death occurs while a person is away from their own country and their body needs to be returned home. Serenity Funerals will work with your family to ensure your loved one is returned to their home country promptly and with dignity.
Newspaper and on-line notification
Details of your loved ones passing and the funeral service will be published here on our website and also in the Newspaper/s of your choice. If required we can assist you with notice and funeral details.
Preparing your loved one
Preparing your loved one for their final journey is done with dignity and respect.
Arranging the Service
We will assist you in creating a personalised service to celebrate your loved one. Music, photos and special memorabilia can be included in the service along with family and friends’ tributes. We can offer advice in arranging the order of service.
We can also assist you in designing a service program which can be printed and distributed to attendees on the day
Tributes
Floral tributes provided by family, friends, colleagues can be displayed at the Funeral Service and transport them with the casket to the cemetery or crematorium.
The Venue
We have a chapel available at our premises in St Aubyns Street West. There is no obligation to use our chapel - you may choose any alternative venue.
Cremation
Crematorium Service
Our local Crematoriums have chapels where the final committal service can be held. We will arrange this at the request of the family.
Choosing an Urn
If you choose to retain the ashes of your loved one, you may wish to choose a vessel in which to keep them. We have a range of urns available to select from. Your loved ones ashes will be available a week or two following the service.
Scattering the Ashes
Scattering of your loved ones ashes in a special or significant place can bring a sense of closure. It may be necessary to check with the local council regarding scattering of the ashes in a public place.
Headstones & Monuments
The family will need to engage the services of a stone mason for this. We can provide contact details if requested.
When a loved one dies
Whether it was expected or sudden, there are so many things to be arranged. The shock, grief and sadness can, in itself, feel overwhelming. Contact us first and we will guide and support you through the process of farewelling your loved one.
What do I need to do first?
Call us any time day or night, on 06 870 3068 or 027 4238 637.
If your loved one has passed away at home, you will need to contact your doctor. If the doctor is unable to ascertain the cause of death, the Coroner will need to be advised.
In cases of sudden, unexpected death the Police, acting as the Coroners agents, need to be contacted and will arrange for their contracted Funeral Director to collect the deceased.
The family is under no obligation to use the Funeral Director contracted by the Coroner once the body has been released back to the family..
Payment and Finance
Funeral Payment Options
We understand a funeral is costly and sometimes unexpected and payment can cause undue stress on a grieving family.
Talk to us about our payment options. Enquire about our financial assistance package, which includes low deposit and 3 months interest fee.
Cultural and Ethnic Funerals
Our Funeral Directors are culturally sensitive and will prepare your loved one in the appropriate manner in accordance with the family's wishes.
We will ensure the Funeral Service is carried out as appropriate, honouring the cultural beliefs of your loved one as the family chooses.
Serenity Funerals Ltd
Serenity Funerals Ltd has taken over from Hawkes Bay Funeral Services and are a family owned business committed to providing a high level of professional and personal service to the people of Hawkes Bay.
You can rest in the comfort of knowing that your loved one and your family will be treated with the utmost care and respect at all times.
Obituaries and Funeral Notices
Our Team
knowledge and training in all aspects of Funeral Home operations, but more importantly, caring for families during their time of need regarding their loved ones.
More recently I have managed Melrose Funeral Home in Tauranga as Funeral Director / Embalmer. I have also been involved in helping Simplicity Funeral Services in Hamilton, fulfilling a similar role.
My journey to become a Funeral Director began at a young age when my grandmother passed away and the funeral was a closed casket one which really upset me. I was determined that every whanau should be able to see their loved ones in their last moments to say goodbye.
I am very passionate about my chosen profession and look forward to providing support and guidance for you and your whanau. My commitment to assisting you through each step in helping relieve any stress, and make the grieving process as relaxed as possible is available 24 hours, 7 days a week.
Awa Roiri - Funeral Director
My name is Awa Roiri and I am originally from Wellington, Ngati Toa. I am new to Hastings and am committed to continuing a high standard of service.
I have lived in Tauranga for the past 10 years where we have raised our 3 children.
Before moving to Tauranga, I worked with local funeral homes in and around the Manawatu area, which helped me gain extensive
I have moved to the Hawkes Bay to work with Serenity Funerals, and to serve the community in caring for families and their loved ones. I will ensure your loved one is treated with dignity and respect throughout the funeral process.
Being a Funeral Director is a humbling vocation and provides me with great satisfaction knowing I can help you celebrate the life your loved one had.
Jared Clark - Funeral Director
My name is Jared and I grew up in Tauranga and on the shores of Northland. I trained to become a Funeral Director following the painful loss of my Grandfather, who was very close and special to me.
I have been in the funeral industry since 2014. My training as a Funeral Director and Embalmer began with Melrose Funeral Home in Tauranga.
The Team (from left to right) Funeral Directors; Jared Clark and Awa Roiri, Managers; Jayne and Whitu Roiri
Caring for you and your loved ones with dignity, respect and compassion
Serenity Funerals
Home When Someone Dies Contact Us Our Team Funeral Finance Funeral Notices
Formerly Hawkes Bay Funeral Services. Caring for you and your loved ones with dignity, respect and compassion.
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